How To Scale Your Business with an Insurance App

6 min read
Apr 26, 2023 2:02:27 PM

Finally catching on to the trend, insurance companies are now releasing newer insurance mobile applications than they did a few years ago mostly as a result of the advantages that mobile applications offer to insurance companies, including better growth, cheaper costs, and more delighted clients. 

In this blog, we go over the insurance app development process and talk about offering digital transformation solutions for creating your own insurance mobile app based on our expertise. 

Why Should You Invest in Insurance Application Development? 

An insurance app makes it simple and quick for clients and insurance companies to communicate. 

It automates time-consuming manual tasks and gets rid of paperwork. 

Even corporate executives see the necessity of incorporating mobile application technology into their daily operations. 

Let's examine the advantages of insurance applications for insurance providers as well as end users: 

Here are some significant figures that demonstrate why offering insurance applications is a smart business move. 

By 2025, it is anticipated that the worldwide InsurTech market would reach $10.14 billion. 

According to a study of the insurance market, the industry would grow at a CAGR of 7.2% starting in 2022 and will reach USD 1,223.5 by 2030. 

Advantages for Clients 

1. Easy access to insurance services 
2. Mobile verification of their coverage eligibility 
3. Online consultations are available instantly, anywhere, and at any time 
4. Mobile form completion and payment processing 
5. Automated policy renewal reminders 
6. Instant alerts for modifications to terms, perks, and discounts 
7. Simple access to location-based assistance 

Advantages for Insurance Providers 

1. Using chatbots to communicate seamlessly 
2. Automation of processes and simplification of rote operations 
3. Gathering and processing of data in real-time 
4. Offerings made specifically for each client 
5. Instant customer feedback 
6. Increased output and sales effectiveness 
7. Quicker transaction completions 

Types of Mobile Insurance Apps 

Depending on the industry your insurance firm serves, mobile applications will differ. 

1. Health insurance 
2. Auto insurance 
3. Life insurance 
4. Travel Insurance 
5. Property insurance 

The features you'll need to use greatly rely on the kind of insurance firm you run. 

The fundamental set of functions in a mobile app will be the same regardless of the area of the insurance market your business works in—life, health, property, or vehicle insurance. 

Although there will be niche-specific peculiarities when you opt for digital transformation services, the fundamental elements tend to remain the same. 

Let’s begin with that first. 

What Features Does an Insurance App Have? 

The first step to developing effective mobile insurance apps is to combine experience with customer input rather than stuffing an app with features only to make it appear good.  

The color schemes, judicious use of white space, typographic typefaces, and tactical placement of icons and graphics must all work together harmoniously. 

An app doesn't have a life of its own until that point. 

After taking care of these design components, we may shift our attention back to including the appropriate feature sets.  

When the business decides to adopt a new software system without making major changes to the architecture, they provide optimal performance or can sustain traffic peak increases. 

It is crucial to highlight the shared characteristics shared by all the aforementioned groups.  

These characteristics form the basis of a broad application manual for Fintech app concepts.  

The following features, particularly when you want to design an insurance app, stay constant and ever-present, except for a few specialties demands. 

1. Admin panel 

The fundamental details regarding the insured individual are shown on the admin page, which serves as the introduction. 

Ensure the call-to-action buttons are visible and the design is lean and clean. 

For instance, if you are developing a vehicle insurance app, the profile page of the app must include information like vehicle IDs, roadside help, payment buttons, and a switch policy option. 

2. Policy details  

This page, when included in the auto insurance app, outlines the terms of the contract as well as how and how much you will be compensated. 

This app for iOS and Android users must offer details about several plans that a single user may be registered into, such as one for a vehicle, another for a bike, and so forth. 

3. Quote and filters 

When developing an insurance app, filters and quotes are only a couple of the essential things to consider. 

With the use of the Quote-tab function, the app may retrieve your information from its files and either link you with an insurance agent or immediately provide the cost of a policy. 

If the insurance app development business has the capabilities to deal with Big Data, it may offer clients lower pricing or more perks based on how frequently they inquire about or look into new plans. 

4. Filing a claim 

The step of developing an insurance web app that still receives the most attention is integrating a claims-filing area. 

The days of submitting claims slowly are long gone. 

Proof submission should be as easy as taking a photo, whether using the phone's camera or the app's scanner. 

Better yet, if the procedure can be completed on a single page. 

5. Payment gateway  

It goes without saying that the inclusion of a payment gateway is essential for the development of any mobile insurance application. 

Payments from all significant network providers, including Visa, Mastercard, etc., must be accepted via the gateway. 

Offering automatic invoicing for EMIs or a one-click payment method is essential to creating an insurance app that appeals to all user bases.  

6. Customer support  

Chatbots are now considered mainstream. 

Automated answers serve as a quick fix for common queries. But what about unintentional events? You can't expect a user with a damaged automobile who is stuck to rely on pre-vetted solutions.  

Therefore, keep a ‘Request a Call Back’ or ‘Connect with a Representative’ option in mind when creating an insurance app. 

One of the most desired insurance app features, in-app call capabilities will let the app become what it truly is: a crisis-avoiding, rapid reaction tool. 

7. Push notifications  

Businesses, in general, and insurance firms in particular, don't pass up chances to join a new market area. Should the necessity arise, the latter may even modify its business models.  

Both you and your consumers want a justification for gifts and product sales. 

As a result, notify them via push notifications regularly about any new policies they may exchange their existing ones for, as well as their outstanding balance.  

8. Document upload/storage  

If you create an insurance app without it, how would the user upload their paperwork, much alone a photo? 

The mobile app must enable document import from external servers, much like it does for emails, in addition to allowing document upload from local file directories.  

TransformHub for Insurance App Development 

In the insurance industry vertical, we anticipate that practically all financial transactions will be governed by mobile devices. 

Insurance applications are appealing to companies. It aids them in outperforming rivals and eventually creating profits while increasing the number of consumers and aligning with market trends and desires.  

Therefore, ensure your app offers the best digital transformation solutions if you want it to be successful. 

With only a few touches on their smartphone screen, your app should smoothly direct your customers from buying new insurance to processing a claim to renewing it! 

TransformHub, an experienced provider of the top digital transformation services in Singapore and other regions, is your dependable associate for creating unique mobile apps that span the entire insurance industry.  

To increase app adoption rates, we help you include AI-based features in the insurance app, such as chatbots, speech-to-text components, voice analyzers, and more. 

For companies of all sizes, the creation of apps for Android and iOS provides new avenues.  

Benefits of working with a website and app development business include: 

1. Increasing accessibility 

People search for apps as a method to connect with your business and engage with it. 

A strong mobile app guarantees that you are attracting people who want to participate. 

2. Building relationships with customers 

An excellent mobile app gives your users something of value, which increases your trust in their eyes. 

3. Customizing the brand experience 

Modern consumers want their go-to companies to have a mobile app that caters to their preferences and customizes the brand experience. 

4. Increasing brand awareness 

You can contact anybody, wherever, with push notifications, which raises brand engagement. 

5. Building brand awareness 

An excellent mobile app aids in building brand recognition since it requires frequent exposure to your brand for customers to buy in. 

Since we concentrate on a transformational digital experience, TransformHub stands apart from other mobile app development companies. 

Predictive modeling, augmented reality, and artificial intelligence experience from our multi-platform app development team infuse your company's distinctive mobile app with innovation.  

With the help of bespoke mobile development, we alter the brand experience using human-centered design frameworks. 

We don't simply create mobile applications; we also serve as your digital transformation coach by seeing opportunities and prioritizing the functionality that your audience and brand require. 

Every choice we make when designing, developing, and implementing mobile apps for your business is guided by our human-centered design methodology. 

The end result is an app that uses high-impact technologies to provide a five-star user experience and top digital transformation solutions.  

We are your partner from ideation to launch and beyond and are here to take complete accountability to provide precisely tailored solutions based entirely on your business requirements. 

Let’s connect right away!