How Does InsurTech Help in Preventing Emergencies in the Industry?

4 min read
Sep 7, 2022 4:00:00 PM

The injured party is left stranded in the unfortunate event of a traffic collision. Often, crucial time is missed, making an already unpleasant situation much worse.

But what if the accident itself could notify the insurance provider, contact local repair facilities, and call for emergency assistance? What if your Apple Watch could notify your doctor whenever your pulse behaves abnormally? What if our family is on vacation and my empty house could call for assistance in a technical emergency and allow technicians in?

These situations are gradually spreading throughout many nations and giving rise to InsurTech.

InsurTech is the process of redesigning insurance models using technology advancements in order to save money and increase productivity.

Telemetry for the Internet of Things (IoT) is only one of several developments that give all of this a big boost.

Take into account the fact that when an IoT business that provides telemetry solutions collaborates with a car insurance provider, the insured (by the policy) gets a speed-sensor installed in the vehicle. Every time the sensor notices an uncharacteristic speed-surge, it alerts the driver to slow down and in doing so, safeguards the insured. This partnership between the IoT startup and the insurance provider is an illustration of the developing InsurTech ecosystem.

Though the idea is enduring, the name will probably become obsolete at some point when (nearly) every insurer transforms into an InsurTech.

Insurance has always been used to lower risk. But does insurance actually lessen risk, or does it merely replace lost revenue financially?

The majority of us don't want our homes to burn down in the first place, despite the fact that it is also quite comforting. In the past, there was no simple way for an insurer to keep track of, control, or significantly lower the risk of an accident or loss. Simply put, insurance was a financial service.

  • Improving Lives with Technology

Slowly but surely, via the use of technology that may really lower risk and enhance our lives, insurers are making their way from the financial realm into the real world. It becomes feasible to influence behavior and lower danger when computers are integrated into the gadgets on our bodies, in our vehicles, in our houses, industries, boats, etc.

The more an insurer is aware of an object or activity's current context, the more accurate the forecast of what’s going to occur next will be.

IoT makes data collection easier, but AI makes forecasts and awareness of dangerous situations more accurate and timely. Additionally, AI gains knowledge over time and offers us guidance on how to lead safer and better lives.

The landscape is bustling with activity.

Similar to other industries, the use of technology in the insurance sector has increased significantly during the past ten years. Technology advancements are essential to the insurance sector and now help both insurance companies and their clients equally. Customers are more likely to obtain internet quotations for their insurance needs. A smartphone application allows them to control their coverages as well.

In the upcoming years, technology use is expected to increase significantly. Some of these tools are already being used by numerous insurance providers and covered businesses. Business owners use technology to enhance the fundamental elements of workers' compensation coverage, car insurance coverage, general liability insurance coverage, and coverages for other business-related insurances, while insurers use it to gain an advantage over the competition.

For insurance, for instance, firms and workers can utilize technology in the following ways:

  • Bosses may utilize technology to simply establish systems that their employees can use to connect with their employers and other coworkers effectively.
  • Employees might be informed about various hazards via technology.
  • Employees may report accidents and injuries more quickly and apply for workers' compensation by using technology that is simple to use.
  • It may be used to handle claims for various types of company insurance as well as workers' compensation.
  • Emergency medical care can be delivered using telenursing and telemedicine.

Insurance technologies to help prevent Emergencies 

  • Artificial Intelligence

The majority of firms seek specialized answers to their insurance needs. Depending on their size and kind, every business has distinct insurance requirements. AI makes it easier for insurance consultants to create solutions that satisfy such particular customer needs.

Insurance businesses may modernize the underwriting process for insurance with the use of AI. AI may also be utilized to efficiently enhance the claims cycle by gaining access to vast volumes of data quickly and eliminating the possibility of human mistakes. Businesses may correctly report claims using the AI-based technology provided by the insurance company.

  • Chatbots

Many companies carry out the majority of their customer communications via chatbots these days. It is estimated that by 2025 more than 90% of all customer communications will be handled by chatbots.

Chatbots are AI-enabled that can have intelligent communication with the customers and help them with the majority of the commonly faced problems. Chatbots save an insurance company a lot of time and resources. 

  • Drones

Drones can be widely used for risk assessment and computation, despite the fact that insurance firms now only employ them in restricted circumstances. Drones may be used to inspect typical commercial properties like factories, widely dispersed commercial properties like plants and farms, as well as other commercial properties in locations that are challenging for people to access. Drone technology can help insurers significantly reduce the cost of determining a company's risk characteristics.

In the coming ten years, there will be significant changes in the insurance sector due to the rapid advancement of technology. The insurance companies that use new technologies to develop cutting-edge products, harness cognitive learning insights from new data sources, streamline processes and reduce costs, and surpass customer expectations for individualization and dynamic adaptation, will emerge as the winners in the AI-based insurance industry. 

Most importantly, carriers will succeed in the insurance sector in 2030 if they adopt a mindset centered on creating opportunities from disruptive technologies rather than seeing them as a threat to their current business.

TransformHub provides a solution to achieve insurance objectives utilizing cutting-edge technologies. Contact us right away if you're interested in finding out more about where to start.